Workspace

What is a Workspace in V7 Go?

A Workspace is the top-level container for all resources in V7 Go. It represents a shared environment for teams working together in Go.
Every Agent, Folder, Chat, Entity, Field Value, and Run exists inside exactly one Workspace.


Workspaces define:

  • User access & roles
  • Resource visibility
  • Organization of agents and cases
  • Billing settings
  • API authentication scope

Understanding Workspaces is essential before interacting with the Go API or building multi-user environments.