Go data security FAQs

Here are the answers to some of the most frequently asked questions that our team receives. For a more detailed overview please refer to our Data Processing Addendum.

How will my data be used?

  • V7 will not use and does not intend to use your data to fine-tune models.
  • V7 will collect behavioural analytics data to improve Go's user experience.

Where is my data processed and stored?

  • All data is securely stored on V7's S3 bucket which is hosted in AWS eu-west-1 (Ireland) and complies with all of AWS's wider security requirements.
  • Depending on your model selection, data can be processed in the US (please refer to the provider table below).
  • We offer the ability to use Azure OpenAI which would allow you to process your data in Europe (This feature is available on our Enterprise plan).

Which third party services do you use?

Can the model providers that power Go train or tune their models using my data?

  • No. V7 has an enterprise plan with all of the frontier model providers, this means none of your data can be used for training. The model providers themselves can retain any data sent to them for up to 30 days. This is the same for both Enterprise and Pro plans.
  • Users on our Enterprise plan can integrate models with custom data retention policies using our Bring Your Own API Key feature.

We've included the terms for each model provider below:

ProviderDefault RegionAvailable RegionsTerms
AnthropicUSUSCommercial terms (self-serve plan)
Anthropic on Vertex Terms (BYOAPIK for GCP customers)
Anthropic on Bedrock Terms (BYOAPIK for AWS customers)
OpenAIUSUSBusiness terms
GoogleUSUS, EUTerms of service
MistralEUEUTerms of service
Azure OCREUEU, USTerms of service
FirecrawlUSUSTerms of service

📘

We want your feedback

If any of the answers above will block your team from using Go, we want to know about it. Please contact us at [email protected] with any questions or feedback.