Usage Limits

While the vast majority of projects in Go should run without a hitch, projects and workspaces have a handful of limits that, when hit, can cause degraded performance. We've listed them out below to help you plan your projects.

How Billing Works

V7 Go pricing has three components:

  1. Platform fee - Access to core and domain-specific agents
  2. User licenses - Per-seat pricing for your team
  3. Data processing charges - Scales with the volume of documents and tasks you process

Token usage accrues in real time as you process documents, extract data, or run agent workflows.

Platform Limits

V7 Go enforces fixed technical limits to maintain system performance:

ItemLimit
Agents per workspace500
Properties per Agent125
Entities100,000
File size per entity50mb
Single/Multi-select options per property1000
Exports per Agent1000

Monitor Your Usage

Track your consumption in Settings > Billing and Usage. The dashboard displays:

  • Current token usage
  • Current fields usage

Review this dashboard regularly to stay ahead of your usage needs.

What Happens When You Reach a Limit

When you approach or exceed a platform limit, you may experience degraded performance.

If you hit a limit:

  1. Review your current usage in Settings > Billing and Usage
  2. Contact your account manager or reach out to support to discuss an upgrade.

Upgrade Your Plan

To increase your capacity or access additional features:

  1. Contact your account manager or click the Support button in the app to contact our support team.
  2. Our team will respond with options for your workspace

Bring Your Own Key (BYOK)

Enterprise users can connect their own LLM provider API keys (OpenAI, Anthropic, and others). This gives you control over:

  • Data processing regions
  • Retention policies
  • Compliance requirements

Contact your account manager or submit a support request to enable BYOK for your workspace.


Need help? Click the Support button in the app to reach our team.